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BigONE Security Incident Disclosure and Progress Update – July 16

2025-07-16, BigONE
https://bigone.zendesk.com/hc/en-us/articles/48916067512345-BigONE-Security-Incident-Disclosure-and-Progress-Update-July-16
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BigONE Security Incident Disclosure and Progress Update – July 16
Avatar BigONE
2 months ago Updated
Dear Users,

In the early hours of July 16, BigONE detected abnormal movements involving a portion of the platform’s assets. Upon investigation, it was confirmed to be the result of a third-party attack targeting our hot wallet. Below is the current progress of the situation:

All private keys remain secure. The attack path has been identified and contained, ensuring no further losses will occur.

Our team is working closely with SlowMist to trace the hacker’s addresses and monitor fund movements.

Estimated loss is approximately USD 27 million.

System recovery is underway. Deposit and trading services are expected to resume within a few hours. Withdrawal functions will be restored after additional security reinforcement.

Loss Handling and Compensation Plan:

BigONE will fully cover all losses incurred from this incident. User assets will not be affected in any material way.

To ensure asset pool stability, we have activated …